Book a Clean

FAQ

Need Help?

Frequently asked questions

WHAT’S INCLUDED

Please go here to view our terms of conditions.

First time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly services moving forward! Otherwise, we cannot guarantee the level of service.

First-time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly services moving forward!

Spotless Impressions stands out through our commitment to perfection and attention to detail. Our highly trained and professional staff, coupled with our innovative cleaning techniques, ensures a superior level of cleanliness.

 

 

Living Areas & Bedrooms

  • Vacuum/Sweep/Mop
  • Remove cobwebs
  • Dust all surfaces and items
  • Clean ceiling fans and light fixtures
  • Dust blinds and vents
  • Make beds
  • Switch plates cleaned
  • Doorknobs cleaned and disinfected
  • Wipe down door frames and door facings
  • Wipe down window sills
  • Vacuum baseboards
  • Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
  • Wipe down furniture

 

Bathrooms

  • Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
  • Toilets cleaned and disinfected
  • Floors cleaned and disinfected
  • Mirrors cleaned
  • Clean ceiling fans and light fixtures
  • Dust blinds and vents
  • Exterior of cabinets and drawers cleaned
  • Remove cobwebs
  • Carpeting vacuumed
  • Empty trash, wipe down trash can
  • Switch plates cleaned
  • Doorknobs cleaned and disinfected
  • Wipe down door frames and door facings
  • Wipe down window sills
  • Wipe down baseboards

 

Kitchen

  • Sweep/Mop
  • Thorough Dusting
  • Remove cobwebs
  • Clean ceiling fans and light fixtures
  • Dust blinds and vents
  • Sinks, fixtures, counters cleaned and disinfected
  • Exterior of appliances cleaned
  • Exterior of cabinets and drawers cleaned
  • Microwave cleaned and disinfected, inside and out
  • Exterior of range hood cleaned
  • Stove top, burners, drip pans, and knobs cleaned
  • Stainless steel polished
  • Empty trash, wipe down trash can
  • Switch plates wiped down
  • Doorknobs cleaned and disinfected
  • Wipe down door frames and door facings
  • Wipe down window sills
  • Wipe down baseboards
  • Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
  • Wipe down furniture

TRUST & SAFETY

A cancellation fee of £50 will apply if a booking is canceled after 5:00 PM on the day before the scheduled job. Cancellations made before this time will not incur any charges.

All of our team members are interviewed by the owners and pass a criminal record check. We believe our team is our greatest asset, and therefore have very high standards. Only about 10% of those that apply end up working as an Cleanersjoy cleaner.

The majority of our bookings are made online, so we take security very, very seriously. Our booking page is protected by extended validation SSL. Our booking form has it’s own layer of 256 bit security. Credit card transactions are processed by Stripe, which has its own 256 security protocol. Additionally, our system does not store your credit card number, only a token that allows us to charge the card when the service is complete.

Yes, they do. We require a criminal record check on all of our applicants as the last step in our pre-screening process.

MISCELLANEOUS

Spotless Impressions provides a wide range of services, including house cleaning, commercial cleaning, deep cleaning, and more. Our goal is to meet the diverse needs of our clients.

Scheduling a cleaning service is easy! Simply visit our website or give us a call, and our friendly team will assist you in setting up a convenient appointment that fits your schedule.

Yes, our cleaning products are carefully selected to be safe for both pets and children. We prioritise the use of eco-friendly and non-toxic solutions to create a clean and healthy environment.

Spotless Impressions stands out through our commitment to perfection and attention to detail. Our highly trained and professional staff, coupled with our innovative cleaning techniques, ensures a superior level of cleanliness.

GETTING STARTED

Absolutely! Spotless Impressions understands that every space is unique. We offer customizable cleaning packages, allowing you to tailor our services to your specific requirements.

Yes, we are fully insured and bonded for your peace of mind. Our commitment to professionalism extends to protecting both our clients and our team members.

Spotless Impressions proudly serves [your service area/city]. Check our website or contact us for more information on our coverage and availability in your location.

Sustainability is a core value for us. We incorporate eco-friendly cleaning products, energy-efficient practices, and recycling initiatives to minimize our environmental impact. Our aim is to clean responsibly and contribute to a greener future.